The TEA privacy promise
Overview and scope
The Entrepreneurs Advantage (“TEA”) is a brand operated by Ask Michael Chandler LLC (“we,” “us,” or “our”). This Privacy Policy applies when you interact with ask4tea.com, TheEntrepreneursAdvantage.com, MyTEAcrm.com, app.ask4tea.com, and related TEA websites, accounts, portals, products, apps, services, events, forms, appointments, support channels, and communications.
TEA is organized as one business hub with connected platform, product, service, industry, and project spokes. This policy follows information across that relationship so you do not need a different general privacy policy for every TEA entry point. A product, client agreement, partner program, or third-party service may provide an additional notice when its practices differ.
What enters the system
Information we collect
- Identity and contact information: name, business name, job title, mailing address, email address, telephone number, and account identifiers.
- Business, lead, and project information: goals, industry, budget range, timing, answers to forms or assessments, appointment details, source materials, feedback, support requests, and other information you choose to share.
- Account and service information: login and authentication events, permissions, plan, product usage, configuration, support history, workflow activity, and client-dashboard interactions.
- Billing and transaction information: billing contact, order, payment status, invoices, transaction identifiers, subscription history, and usage charges. Payment processors generally receive and process full payment-card credentials; TEA does not need to store a card security code.
- Client content and customer data: records, contacts, communications, files, websites, forms, campaigns, and workflow data a business customer chooses to place in a TEA-supported system.
- Communications: email, SMS, call, chat, social, meeting, survey, and support content, together with delivery, consent, and engagement records where available.
- Technical and usage information: IP address, device and browser, approximate location, referral and campaign parameters, pages viewed, clicks, diagnostic data, cookies, pixels, local storage, and similar technology.
We collect information from you, your organization and authorized users, your device and browser, TEA team activity, referrals and partners, public or commercially available business sources, and service providers you connect or direct us to use.
Why we process it
How we use information
We use information to operate, configure, secure, support, and improve the TEA hub and the spokes you activate; create accounts; process orders; provision subscriptions and products; deliver projects and professional services; schedule and prepare for conversations; respond to requests; personalize workflows; measure adoption; prevent fraud and abuse; keep records; enforce agreements; and comply with law.
We may connect campaign, form, scheduling, sales, account, support, and customer-success information so our team can understand the full relationship, route requests correctly, avoid duplicate outreach, measure what creates qualified conversations, and recommend relevant next steps.
Depending on the context and applicable law, our legal bases may include performing a contract, taking steps you request before a contract, your consent, complying with legal duties, and our legitimate interests in operating, securing, measuring, and improving our business without overriding your rights.
Permission and preferences
Email, telephone, and text communications
When you submit a form, schedule an appointment, make a purchase, or use a Service, we may send confirmations, reminders, onboarding steps, support responses, security notices, billing notices, and other communications related to your request or account.
Where you separately consent, TEA may send marketing or promotional email and text messages. Consent to marketing text messages is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of eligible text messages and use an email unsubscribe link to opt out of eligible marketing email. You may still receive transactional or relationship messages that are necessary to provide a requested Service.
If you communicate through a third-party channel, that provider may independently process the communication under its own policy.
Your browser choices
Cookies, analytics, and advertising measurement
Essential cookies and local storage support security, preferences, and core site functions. With your permission where required, this site uses Google Analytics 4 and the Meta Pixel to measure usage, campaign performance, and conversions. Our current public-site implementation does not load those optional tags until you select “Allow analytics” in the preference banner.
Google, Meta, and other providers may process device, browser, interaction, and campaign information under their own terms and privacy policies. Selecting “Essential only” keeps optional analytics and advertising tags disabled on this site. Clearing browser storage may reset your choice. Browser controls, platform settings, and industry opt-out tools may provide additional choices.
Client-controlled systems
Business customer data and privacy roles
When TEA decides why and how information is used for its own website, sales, billing, support, security, or business operations, Ask Michael Chandler LLC generally acts as a controller or business.
When a business customer places its customer, employee, prospect, or other personal data in a TEA-supported platform and instructs TEA to process it, that business customer generally controls the purpose and lawful basis. TEA and applicable service providers process that data for the customer, subject to the agreement, product functionality, and law. The customer is responsible for its notices, permissions, data accuracy, user access, retention choices, and lawful instructions.
See Data Privacy & GDPR for more detail about controller and processor roles, data-subject requests, subprocessors, international transfers, and data-processing agreements.
Stewardship
Security, retention, and international processing
We use administrative, technical, and organizational measures intended to protect information based on its nature and the Services involved. Measures may include access controls, authentication, vendor review, secure transfer, logging, backups, and incident procedures. No internet transmission, provider, or storage system can guarantee absolute security.
We retain information for the time reasonably needed to provide Services, maintain business and financial records, resolve disputes, enforce agreements, preserve security and backups, satisfy customer instructions, and comply with law. Retention varies by data type, product, account status, and contractual requirement.
TEA is based in the United States. Information may be processed in the United States and other countries where TEA or its service providers operate. Where required, we use contractual and organizational safeguards intended to support lawful international transfers.
Access and control
Your privacy rights
Depending on where you live and how we use your information, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, information about disclosures, or an opt-out of certain sale, sharing, targeted advertising, or profiling. You may also complain to an applicable privacy regulator.
Submit a request to support@ask4tea.com. Tell us the right you want to exercise and the TEA relationship involved. We may verify your identity using information such as your name, email, phone, account, or transaction details. Authorized agents must show authority to act. We will respond within the period required by applicable law and explain if an exception applies.
If TEA processes information only on behalf of a business customer, we may direct your request to that customer or assist it under our agreement. We will not discriminate against you for exercising a privacy right, though deleting information may make a requested Service unavailable.
Age limits
Children and account eligibility
TEA's business Services are not directed to children under 18, and a person must be at least 18 to create or purchase an account. We do not knowingly collect personal information from children through the Services. If you believe a child provided information, contact us so we can investigate and take appropriate action.
Questions and updates
Contact us
Privacy questions and requests may be sent to support@ask4tea.com or 1 (855) 912-7563. Ask Michael Chandler LLC operates The Entrepreneurs Advantage from South Salt Lake, Utah.
We may update this policy as our Services or legal requirements change. The effective date above identifies the current version. Visit the Legal Center for our Terms of Service and Disclaimers.